You should know

Terms

Updated 05/11/2015


Reservations

  • You can make your reservation by filling in our online form or by calling +34 933 104 108. We are available from 9am to 8pm.
  • You can also come to our office in the Gothic Quarter and reserve directly.
  • There is no pre-payment necessary in order to formalize your reservation
  • During the reservation process it is important that you fill in your contact details correctly.
  • In case there is any difficulty with your reservation, our Tour Manager will contact you and suggest you a suitable alternative.

Participants

  • In order to use the Segway properly, we recommend a weight between 35 and 120 kilograms
  • Minors always need to be accompanied by an adult.
  • Participants must have a minimum age of 10 years.
  • We offer an alternative solution for the younger ones, so they can participate in the activity with their family.
  • For the risk of potential falls, we cannot include pregnant women in our Segway tours.

Meeting Point

  • The meeting point is below Arc de Triomf.
  • Your guide will be waiting for you 5 minutes before the tour start. He wears our corporate cloth and is mounted on a Segway.
  • From there you have a short walk to our head quarters in Baixada Caçador, 6.

Punctuality

  • Your punctuality is essential for a smooth start of your Segway tour
  • In case you are late, our guide will be waiting for you for a maximum of 5 minutes, or 15 minutes in case you reserved a private service.
  • In case you can not attend your Segway Tour, let us know so we can reschedule you.

Climate

  • Rain is usually not a problem in Barcelona, thus we also go on tour when it is raining
  • We provide rain ponchos for all participants
  • In case you do not enjoy the tour in the rain, we can arrange an alternative schedule

Training

  • Before the start we will inform you about the general condition of our service
  • We provide a helmet for each participant. All sizes are available.
  • In case you never used a Segway, we will dedicate 5 minutes to train before leaving.
  • We will prepare you to drive fluently and enjoy the streets of Barcelona.

During the tour

  • We drive on sidewalks and bicycle lanes according to the regulations.
  • The guide adapts the speed according to the circumstances
  • We like you to enjoy Barcelona, while respecting other pedestrians

Return to the head quarters

  • You pay our service once the tour is finished and the client is happy
  • You can carry out your payment in cash or by credit card
  • We appreciate if you could share your opinion on Barcelona Segway Tour with other travelers.


Privacy

Updated 05/11/2015


Protection of Personal Data

In accordance with the Organic Law15/1999 on the Protection of Personal Data, we hereby inform you that:

  • Your personal information will be included in an authorised file under the responsibility of Barcelona Segway Tour, a brand property of Gent Sobrerodes, s.l.
  • The purpose of collecting this datas is to carry out an appropriate management of the requested services. Equally these datas will not be transferred to third parties, except in the cases permitted by the law.
  • Providing the requested datas, through this or other means, is mandatory for the provision of this service. They are appropriate, pertinent and not excessive.
  • Not providing the requested datas, may cause the impossibility of carrying out this service.
  • Likewise, you can exercise your right to access, cancel, correct and object to what established by the Organic Law 15/1999. You can do this by sending a document addressed to Gent Sobrerodes, sl., Baixada Caçador, 6 bj - 08002 Barcelona or by e mail to info@barcelonasegwaytour.com.


Use of Cookies

We use cookies in order to optimise our website and facilitate its use. Cookies are text files stored in users' personal computer. They are useful to carry out statistics and to recognise your access to our webpage. Only statistic datas will be stored, not personal datas. .


The Official Segway® Tour

Updated 05/11/2015


Legal Advise

The trademark Barcelona Segway Tour is proterty of Gent Sobrerodes, s.l. - located in Baixada Caçador, 1 , 08002 Barcelona and CIF B64072812

We are Official Segway® Dealer since 2006 and oficial Segway® tour in Barcelona since 2008.


Guarantee of the Trademark: The Official Segway® Tour in Barcelona

Barcelona Segway Tour is The Official Segway® Tour in Barcelona because:

  • Our Official Segway® Technical Service maintains Segway PT i2 units in perfect condition
  • We follow the regulations of the Barcelona city hall, which are strictly stated in our permit for this activity
  • We have the mandatory limited liability insurance and an additional voluntary one to cover accidents
  • Our offices pay close detail to comfort, entertainment and security of our customers.


Against touristic fraud

As commercial representatives of the Segway® trademark in Barcelona, our company is not liable for any offers from other tour operators, who provide services using devices and trademarks that falsely imitate the original Segway PT®. This is fraud and the legal services of Segway Inc. already started pursuing these cases.